Q1: Can I use more sample input, than what’s recommended in the protocol, by scaling up the protocol?
Custom solutions can be provided, please contact automation@zymoresearch.com.
Q2: Do you have scripts available for your automated kits and/or do you provide scripting support?
Yes, we currently have scripts for Hamilton and KingFisher, as well as support for Tecan on some systems. The kit instruction manual includes an “automation guide” for users to script the protocol themselves and our automation support staff also provides automation troubleshooting and advice if needed. For detailed help regarding all automation questions, please contact Info@kyongshin.com